to figure out who said what, so you can shoot the messenger, especially aſter assuring participants of confidentially and re- questing honest feedback. Whether you agree or not with the comments, you need to know how your employees really feel, and in this instance, perception is their reality. Look at this as a great opportunity to identify areas of misunderstanding or confusion where you can clarify, provide better explanations to employees and help keep them better informed. If you do it properly, it’s amazing how well your hearing can actually im- prove without hearing aids! Employee Performance Review Template Let’s look at an employee performance review template (see Fig- ure 1). This is something I created in Excel, which offers two ad- vantages: 1) The categories/nomenclature can be easily changed and 2) the formulas will handle the math for you. Of course, you can also use the form and do the simple math manually. If you want to use this template, it can be found linked in this paragraph in the copy of this article in the ALOA Tech Link mobile app at ALOATechLink.com. Look for the article in the General Locksmithing category. If you’ve never logged in before, your user name is your email address you have registered with ALOA, and your password is your member number. If you need assistance logging in, please contact [email protected]. Section One The top section of the form is pretty much self-explanatory. If needed, you can have different versions for each department so that your categories can be tailored. Section Two The second section is the rating scale that runs from a low of 1 to a high of 5, with explanations of what each scale number represents. I selected this tight range (some people prefer a scale of 1–10) because it forces the rater to be more decisive. OK, you got me. The other reason is that I confess I have yet to figure out the demarcation line between a grade of B+ and a grade of A-. Are you happy now that I have ’fessed up? But seriously, this tighter scale should help make the reviewer’s job easier and usually results in a higher degree of consistency among many raters. v 1.800.567.0451 #392 [email protected] capitolindustriesinc.com WWW.ALOA.ORG MAY 2020 KEYNOTES 21 AAMPER- FFORD T THERPROOF ESIST WEA ABLE R ANT MAGNETIC P ADLOCK
